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Terms and Conditions

The terms for using OMG Resume, including your account, career documents, AI features, paid access and cancellation.

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1. About these terms

OMG Resume is operated by Qalbinatore. In these terms, “OMG Resume”, “we”, “us” and “our” refer to the operator of the service. “You” means the person using our website, editors, workspace and related features.

These terms explain the agreement for using our services. Please read them before creating an account or purchasing a plan. If you do not agree, do not use the services. You must have the legal capacity to enter this agreement, or the permission and supervision required by the law that applies to you.

The website, the editor and your purchase

These terms apply when you browse OMG Resume, use a public example, start a guest document, sign in to your workspace or use an available paid feature. References to a “document” include the editable content and design of a CV, resume, cover letter or portfolio, rather than only the PDF exported from it. We use “resume” and “CV” for the same document-building service; the label does not create a different account, purchase or set of rights. An “access period” is the duration of an entitlement shown for your account or purchase.

Read these terms together with the Privacy Policy, Cookie Policy and Refund Policy. A specific offer can add conditions concerning its duration, price or eligibility. If you purchase through an external seller, that seller’s transaction terms also apply. Mandatory consumer protections take priority if a contractual provision conflicts with them. Saving a copy of the offer and receipt helps identify the conditions that applied when you paid.

2. What the service includes

OMG Resume provides tools to create, import, edit and organise CVs, resumes, cover letters and portfolio websites. Available features may include templates, inline editing, AI assistance and PDF export. The features available to you depend on your plan, account permissions and the options shown in the product.

Job search, application tracking and agent features described as planned or “coming soon” are not included in a purchase unless the checkout expressly lists them as available. A workflow illustration is not a commitment to deliver an unreleased feature.

Choosing and using the right tools

The resume template gallery presents design starting points. The resume and CV example library presents illustrative content and layouts for different roles. Choosing either creates or changes the document through the options available in the editor; it does not appoint us to write, verify or submit an application on your behalf. You decide what information to include and where to use the finished document.

The cover letter builder is a separate document tool. Selecting a source CV can provide context for a letter, but a later change to one document should not be assumed to update every related document automatically. Check the active document and its preview before making a submission. Descriptions, demonstrations and sample documents show how a feature works; only features included in your selected offer form part of the purchased entitlement.

3. Your account and security

Provide accurate account information and use an email address you can access. Keep your sign-in credentials and social-login account secure. Do not share an account, impersonate another person or use someone else’s account without permission.

You are responsible for activity you authorise through your account. Contact us promptly if you suspect unauthorised access. We may require verification, restrict suspicious activity or temporarily suspend access to protect you and the service.

Verification, recovery and shared devices

Account access may depend on email verification or a supported social sign-in. Use an address you control and keep access to the associated mailbox or provider account. A password-reset request cannot establish ownership of an account if you cannot complete the required verification. Support may ask for reasonable evidence of ownership; a CV containing someone’s name is not, by itself, authority to access that person’s account.

On a shared device, sign out when you finish and consider who can view saved browser data or downloaded files. Do not send passwords, recovery codes or payment-card security codes in a chat or support request. If an unexpected login, document change or security message appears, stop the affected activity and contact support. Restrictions used to protect an account may remain in place while an ownership or abuse issue is investigated. Our treatment of related records is explained under security and privacy.

4. Starting without an account and saving your work

Where guest editing is available, you may explore a template and enter your information before signing in. Guest drafts can depend on the browser and device you use. Private browsing, clearing site data, changing devices or removing browser storage may make an unsaved draft unavailable.

Sign in when prompted to associate work with your account. Check that the correct document has been saved before closing the editor or switching accounts. A temporary upload, a chat attachment, a saved CV and a downloaded PDF are different records; removing one does not necessarily remove the others.

Keep your contact information current so you can recover access. Social-login availability depends on the relevant provider; a provider outage or loss of access to that provider can affect sign-in.

What is saved, and where

Starting a document without an account is intended to make it easier to try the editor, not to provide permanent anonymous storage. A guest draft on one browser may be unavailable in another browser or on another device. Downloaded files remain on the device where you save them. They are not a substitute for a confirmed saved copy in your workspace, and opening a local PDF does not synchronise its contents back into the editor.

Changes made while a connection is unavailable may not yet have reached account storage. Review the save status shown by the product before closing the page. Undo and redo are editing tools whose availability can depend on the current session; they are not a promise of unlimited version history or permanent recovery. Keep an independent copy of important information before removing a document, clearing storage or closing an account. See the browser-storage guidance for the effects of clearing site data.

5. Your documents and content

You retain your rights in the documents, text, photographs and other material you provide. You give us permission to host, store, process, display and transmit that material as needed to provide the features you use, maintain the service and comply with applicable law.

Upload only material you own or are authorised to use, including other people’s personal information. Check that your CV and applications accurately describe your qualifications, employment, achievements and permissions. Example documents provide guidance; they are not endorsements or evidence of a particular hiring outcome.

Publishing a portfolio or other supported public page makes its published content available to others. Review personal information before publishing. People and search engines may retain copies of information that was publicly accessible.

Permission to process your material

The permission you give us is limited to the processing needed for the service, including saving the editable document, preparing a preview, extracting an uploaded CV, supplying context to an AI feature you request, producing an export and investigating a support or security issue. It is not a transfer of ownership of your career history, photograph or writing. Creating a private document does not authorise us to publish it as a testimonial or public example.

If a document includes an employer’s confidential figures, a referee’s contact details or a photograph taken by another person, make sure you have the necessary permission or other lawful basis. Remove information that an application does not need. When using an example as a writing reference, replace illustrative qualifications, dates and achievements with your own verified information. Reporting a concern about published content is covered under copyright and privacy complaints; requests about your own data are covered in the privacy-request process.

6. File uploads and technical requirements

Upload supported file types within the size and page limits displayed by the product. Password protection, damaged files, scans, unusual fonts or complex layouts can affect extraction. Importing a document does not certify that every entry was recognised correctly.

Check each imported section, especially names, employers, qualifications, dates, references and contact details. If an import is incomplete, correct the editable fields or provide a clearer source. Do not upload executable content, malicious documents or files designed to interfere with processing.

You are responsible for maintaining a compatible browser, an internet connection and the software needed to view an exported file. Your internet provider or device supplier may charge separately for connectivity or storage.

Reviewing an import

A source file and the editable document produced from it are separate. The importer attempts to identify headings, entries and their relationships, but unusual columns, tables, image-only pages and inconsistent formatting can change the result. Verify that a role has the correct employer, a qualification has the correct institution, and dates, bullets and grouped entries remain attached to the right item. The original file is the reference for resolving a discrepancy.

Files can be rejected or processing can be interrupted where technical limits, security checks or provider availability prevent safe completion. Do not try to bypass those limits by disguising a file type or embedding executable instructions. A successful upload means the file was accepted for the requested process; it is not a guarantee of complete extraction or a certification that the file is harmless. If you need assistance, send the relevant error and a limited example through support, avoiding unnecessary personal or confidential material.

7. AI assistance and document imports

AI features can suggest wording, extract information from documents, translate content and propose changes to a document or its design. Relevant content is processed by the provider used for that feature, as explained in our Privacy Policy.

AI and document parsers can make mistakes, omit information or misunderstand layout, dates and context. Review extracted information and proposed changes before applying, downloading or submitting a document. You remain responsible for the final document.

We do not guarantee an interview, job offer, hiring decision, search ranking or compatibility with every applicant tracking system. AI suggestions are assistance, not professional recruitment, legal or immigration advice.

Facts, style references and approval

Give the assistant the facts and instructions relevant to the document you are editing. A job description can help target wording, and a sample letter can help describe a preferred style, but neither should be treated as evidence that you hold a qualification or achieved a result. Do not ask the service to invent credentials, conceal material inaccuracies or copy someone else’s private information into an application.

Inspect proposed edits and the resulting document, especially when an action changes several sections, a layout or linked CV context. A fluent response is not proof that every requested change was applied or that every source page was understood. Translation also needs review for names, qualifications, technical terminology and local application conventions. Different models can produce different wording from the same input. Provider availability, usage allowances and source-file expiry may affect a task; the relevant data handling is described in AI features and uploaded documents.

8. Free editing, paid access and allowances

You can use the free editing features shown on the Pricing page without providing a payment card. PDF downloads require active paid access or a complimentary download offer on your account. An offer may have its own expiry date and usage limit.

Paid resume and cover letter plans provide unlimited PDF downloads during their active access period, subject to reasonable measures against abuse. Unlimited downloads do not mean unlimited AI use. AI requests, uploads and other resource-intensive features follow the allowance and limits shown in your account.

The price, currency, duration, included features and any applicable taxes must be displayed before you confirm a purchase. Listed plans currently describe the intended launch offering; paid checkout is not yet open. The offer confirmed at checkout and in your receipt governs your purchase.

Understanding the offer before you pay

Use the plan comparison to review the duration and features available. A free editing account does not acquire unlimited paid downloads merely because a document is complete. Equally, a paid download plan does not remove every AI, file-size, request-rate or security limit. An allowance shown as daily or time-limited follows the period described in the product; unused units do not acquire a cash value.

Before confirming a purchase, check whether the price is a total for the whole period or an equivalent monthly figure, whether renewal is automatic, and when the access period starts. Taxes and the final payable amount are determined in the checkout as applicable. If a displayed offer seems inconsistent with checkout, do not complete the order until the difference is clarified. A demonstration or cached page is not authority to charge you an amount you have not agreed to. Questions can be sent through the contact details below.

9. Reviewing your document and receiving paid downloads

The editor lets you prepare and review your own CV or cover letter before deciding whether to buy download access. Check the wording, dates, photograph, layout and page breaks in the preview. Payment purchases the access described in the selected plan, rather than a promise of professional writing, employer approval or a particular result.

A period-based plan is not a separate purchase of every individual file. Its price covers the stated access period and included downloads, whether you use the entitlement once or many times. A complimentary export is governed by the offer on your account.

Paid access is activated after the payment seller confirms a successful transaction. A pending or failed payment does not establish an entitlement. If a confirmed purchase does not activate the advertised access, contact support with your receipt so we can investigate.

Preparing and checking the exported file

Before paying, review the same document you intend to export, including its spelling, dates, links, photograph, alignment and page count. A change made after a preview was generated may require a refreshed preview or export. Open the downloaded file before sending it to an employer to confirm that the intended document and version were saved. Your device’s PDF viewer and print settings can affect how a file is displayed or printed.

If an export appears incorrect, preserve the file and describe the affected page and entry when contacting support. Do not repeatedly purchase the same access to resolve a technical problem. We can investigate entitlement or export failures using the relevant transaction and document reference. Remedies for non-delivery or a persistent defect are described in the Refund Policy. An application’s external deadline does not extend an access period or guarantee that a third-party portal will accept a file.

10. Payments and renewals

If a purchase is processed by Paddle, Paddle acts as Merchant of Record for that transaction. Its Buyer Terms apply to the payment relationship. The checkout and receipt identify the seller, amount and billing arrangement. We do not receive your complete payment-card details from Paddle.

A recurring subscription renews for the billing period disclosed at checkout until cancelled. A fixed-period, non-renewing purchase ends at the expiry shown for that purchase. Free editing does not automatically create a paid subscription; a paid or renewing offer requires your agreement to its disclosed terms.

Any future price change applies as communicated before it takes effect, with notice and cancellation rights required by applicable law. Your bank or payment provider may apply its own currency-conversion or transaction charges.

Transaction confirmation and billing questions

Keep the payment confirmation and use the same purchase email when asking about a charge. A bank’s pending authorisation can differ from a completed transaction. Avoid placing duplicate orders while a payment is pending; first check the receipt, access status and seller’s support route. We may need the transaction reference to connect a payment to the correct account, but you should never send a full card number or security code.

A failed renewal may interrupt paid features while the free features available to the account remain subject to the current offer. Any retry or collection arrangement is governed by the payment seller’s disclosed terms and applicable law. We do not grant ourselves permission to charge an undisclosed amount simply because a payment failed. For access problems contact OMG Resume support; for a Paddle receipt you can also use Paddle Buyer Support. Refund and cancellation procedures are explained separately so that reporting a charge does not accidentally leave a renewal active.

11. Promotions and complimentary access

A discount, free export, extended access period or other offer applies only on its stated terms. Eligibility, the dates an offer covers, the number of permitted uses and any expiry are determined by the offer issued to your account. Do not assume that offers can be combined or transferred to another person.

Promotional access and unused AI or download allowances have no cash value and cannot be exchanged for a payment. We may correct an incorrectly applied offer or restrict fraudulent use, without removing rights you have under an otherwise valid purchase or applicable law.

An access extension does not change a recurring charge date unless that change is expressly confirmed. A discount applies to renewal only when the offer says so. An administrator granting a complimentary export does not authorise an undisclosed payment; contact support if the allocation or expiry shown in your account appears incorrect.

Individual offers and group campaigns

An account may receive a complimentary download or an extension without becoming a recurring paid subscription. An offer covering a registration date range applies only if the account meets the stated eligibility conditions. Where a use limit or end date is shown, confirm it before relying on the offer. A promotion does not change another plan’s features or create a continuing discount for future purchases unless the offer says so.

Do not create multiple accounts, impersonate another customer or coordinate artificial activity to claim benefits intended for eligible individual users. We may check the relevant account and usage records when investigating misuse. A correction should distinguish a genuine eligibility error from abuse and preserve any mandatory rights relating to a separate purchase. If you think an offer has been applied incorrectly, contact us with the offer description and account email, rather than submitting additional payments to work around it.

12. Cancellation and refunds

For a Paddle subscription, use the management link in your receipt or contact Paddle Buyer Support to cancel future renewal. You can also contact support@omgresume.com for help finding the correct route. Cancel before the next renewal to avoid the next recurring charge.

Cancellation ordinarily leaves paid access available until the end of the period already paid for, unless a refund, chargeback or valid account restriction changes that entitlement. Cancellation, a refund and account deletion are separate actions.

Refund requests are handled under our Refund Policy, the payment seller’s applicable terms and your statutory rights. Cancelling a subscription does not itself issue a refund.

What each action changes

Cancelling renewal prevents the next recurring charge under the seller’s process. It does not itself delete documents, erase billing records or return a completed payment. Deleting a CV removes that document through the available product controls; it is not a cancellation instruction to a separate payment seller. A privacy deletion request concerns personal information and may require ownership checks. These actions have different consequences and should be requested explicitly.

Retain the seller’s cancellation confirmation and check the stated end date. If you cannot access the management route, contact the seller or our support address promptly with the receipt reference. A message asking for technical help is not necessarily an instruction to cancel a subscription. For a disputed payment or refund request, follow the request guidance. The right to cancel future renewal remains separate from any statutory remedy for a defective or undelivered service.

13. Acceptable use

Use the service lawfully and respect other people’s rights. You must not:

  • Upload malware, exploit files or content you are not authorised to use.
  • Access another person’s documents, accounts, credentials or private information without permission.
  • Create fake accounts, automate abusive requests or circumvent usage, payment or security limits.
  • Disrupt the service, overload infrastructure, extract API keys or attempt unauthorised access to internal systems.
  • Use the service for fraud, impersonation, unlawful discrimination or misleading qualifications.
  • Copy, redistribute or commercially exploit our software, templates or example library beyond the permission granted by the service or applicable law.

Responsible reports of a suspected vulnerability can be sent to support@omgresume.com. Do not access other people’s data or disrupt the service to demonstrate an issue.

Fair access to shared resources

AI generation, imports and exports use shared infrastructure. Personal access and an “unlimited downloads” offer do not authorise account resale, bulk automation for unrelated users, scraping a complete example library or attempts to exhaust a provider’s credits. Do not use a free account campaign, a proxy network or altered identifiers to evade a restriction imposed on abusive activity.

Security controls can consider repeated failures, unusual request volume and other relevant signals. A shared connection, such as a campus or office network, is not by itself proof that every person on it is acting improperly. If legitimate activity is affected, provide the account reference and circumstances to support. We may request clarification, apply a temporary limit or review the restriction. Nothing in these terms authorises accessing other users’ data, testing destructive exploits or publishing credentials as part of a security report. Data used to assess misuse is described in the Privacy Policy.

14. Our software, templates and branding

Our software, interface, branding and template designs remain owned by us or their respective licensors. We give you a limited right to use the tools for their intended purpose and to use documents you create for your own applications and professional presentation.

This permission does not transfer ownership of our software or permit resale of our template library. Third-party materials remain subject to their owners’ rights. Your own content remains yours as described above.

Customising a template does not lock your document

A template provides a starting design; the available editor controls let you adapt it for your own document. The ability to change a heading, font, colour or section does not transfer the underlying interface, code or example catalogue to you. You may use the finished documents you lawfully create for your professional presentation, subject to the rights in any third-party material you add.

Our template gallery and example library are supplied for use through the service, rather than for republication as a competing catalogue. Do not remove copyright or licensing information from materials where that information must be retained. A third-party company or product name in an example identifies an illustrative context and does not imply that the company endorses OMG Resume or has verified a user’s qualifications. If you need permission for a use outside the ordinary document workflow, ask us before distributing the material.

15. External providers and linked websites

Some functions rely on external services, including sign-in, AI processing, infrastructure and payments. Links to another website are provided for the purpose described alongside the link; they do not make that website part of OMG Resume or imply an endorsement.

When you use an external provider, its own agreement may also apply. We do not control its website, availability or independent processing. Review the provider’s terms before sharing additional information. This does not remove our responsibility for the service we supply or any non-waivable consumer remedy.

Leaving OMG Resume

Links can take you to a payment seller, a sign-in provider, an employer or a resource outside our control. Check the destination before entering account or payment information. A link in a user-authored CV or published portfolio was supplied as part of that user’s content and should not be treated as a recommendation from us. An external service can change its own requirements or availability independently.

Where an external provider processes information to deliver an OMG Resume feature, our description of that processing is in the Privacy Policy. Where you independently visit or buy from another website, its own terms govern that separate interaction. Support can help identify whether an issue concerns our editor, a purchase through the identified seller or a service outside our product, but cannot promise to reverse actions on an unrelated website. No provider’s logo or name gives that provider general access to your private workspace.

17. Availability and service changes

We work to keep the service available, but interruptions may occur because of maintenance, network issues, third-party providers or events outside our reasonable control. Features and technical limits may change as the service develops.

We may apply proportionate limits or suspend access to investigate abuse, comply with law or protect accounts and infrastructure. Where practical and lawful, we will explain a restriction and provide a way to contact us. Material changes affecting purchased access will be handled with the notice or remedies required by law.

Keep a copy of important documents. Contact us before deleting your account if you need help understanding the effect on your content or billing.

Maintenance, capacity and supported use

The editor, storage, imports, AI responses and exports can have different dependencies. A temporary failure of an AI provider does not necessarily mean a saved CV is unavailable, and a delayed preview does not necessarily mean that document content was lost. Check the status shown for the affected action before repeating it or creating duplicate purchases.

We may change technical limits, supported formats or implementation details to maintain reliability and address security issues. A change to the delivery mechanism is different from removing a paid benefit. If a change materially affects an existing purchase, the applicable notice, cancellation and remedy requirements continue to apply. We do not promise uninterrupted availability, a particular response time on every device or indefinite support for every browser. If an issue persists, contact support with the browser, affected feature and error details. Keep exported copies of documents you need for time-sensitive applications.

18. Account closure, suspension and outstanding purchases

You may stop using the service and request account deletion through available controls or support. First cancel any recurring subscription through the seller’s cancellation route; merely signing out, clearing browser storage or sending a deletion request is not a reliable way to cancel renewal.

Access may be restricted for a serious breach, suspected account compromise, unlawful content or an obligation imposed by law. We will consider the circumstances and, where appropriate, allow you to clarify an issue or correct a breach. We may act without advance notice when delay would expose people or the service to harm.

A restriction does not permit us to retain money contrary to consumer law. Any effect on a valid purchase, refund or remaining entitlement is subject to those rights and the payment seller’s applicable terms. Records needed for a dispute, fraud investigation or legal obligation may remain after account closure.

Reviewing a restriction

A protective restriction can affect a particular feature, a session or the whole account depending on the risk. For example, limiting AI requests is different from deleting a saved document. If you believe a restriction is mistaken, contact us from the account email with the message shown and a brief account of the activity concerned. Do not create replacement accounts to avoid a restriction while it is under review.

When closing an account, decide first whether you need exported documents or copies of relevant records. Deleting information can remove the ability to continue editing it through the product, and previously downloaded or published copies may exist elsewhere. Retention exceptions and the handling of privacy requests are explained in Retention and deletion. Provisions concerning content rights, legitimate payment obligations, disputes and legally required record retention can remain relevant after access ends, but they do not authorise unrelated continued use of your private documents.

19. Electronic communications and feedback

Account notices, receipts and service updates can be delivered through the product or to the email connected to your account. Keep that address accessible and check important billing messages. You may save or print these terms for your records; electronic delivery does not waive any notice requirement that law imposes.

If you voluntarily send product feedback, we may use the ideas to improve the service without an obligation to implement them or pay for them, unless we separately agree otherwise. This does not transfer ownership of your CV or give us permission to publish confidential information supplied in a support conversation.

Service messages and support records

Security verification, password recovery, payment confirmation and material service notices are different from optional promotional messages. Some account operations require you to receive or act on a service message. Check that you use the correct account address when asking us to investigate a problem. Any marketing preferences and applicable opt-out rights are addressed in the Privacy Policy.

When reporting a problem, identify the feature and document concerned and explain the steps that produced it. A cropped screenshot or a relevant error message is usually more useful than a complete private CV. Support correspondence may be retained to investigate the request, prevent repeated misuse and document the response. An exchange with support does not amend a plan or create a special refund promise unless an authorised, explicit agreement says so. Do not rely on an unrelated example, an automated greeting or an AI-generated sentence as a binding change to a purchase.

20. Responsibility and consumer rights

The service is provided on an “as available” basis, to the extent permitted by law. You should independently review your documents and any third-party information before relying on them.

To the extent permitted by law, we are not responsible for indirect or consequential losses, including lost employment opportunities arising from reliance on an unreviewed document or AI suggestion. Nothing in these terms excludes liability for fraud, deliberate misconduct or any responsibility that cannot lawfully be excluded or limited.

These terms do not take away mandatory consumer rights, remedies for a defective service or other protections that apply where you live.

The difference between assistance and an outcome

A resume builder can help present information; an employer decides whether to interview or hire, and an application portal decides which formats and fields it accepts. A layout described as ATS-friendly does not guarantee a score or identical interpretation by every applicant tracking system. A translated or AI-assisted document can still need correction for a particular employer, country or professional context.

You should take reasonable steps to verify your material and avoid foreseeable loss, including reviewing an export and keeping an independent copy of important information. This does not excuse us from supplying a paid benefit as described or complying with mandatory law. Any limitation of liability is subject to those requirements and the circumstances of the claim. The Refund Policy explains our standard change-of-mind position and exceptions; it is not a waiver of remedies that cannot lawfully be excluded. Contact us with evidence of a service problem so the appropriate response can be assessed.

21. Applicable law and changes to these terms

These terms are governed by the laws of Bangladesh, subject to any mandatory consumer protections and jurisdiction rights that apply to you. Please contact us about a concern so we can try to resolve it. Nothing here prevents you from using a regulator, dispute-resolution service or court you are legally entitled to use.

When we update these terms, we will update the date on this page. Material changes will be communicated through the service or by email where required. Updated terms do not retroactively remove rights attached to an existing purchase.

Raising and resolving a concern

Explain the issue, relevant dates, account or receipt reference and the outcome you are seeking when you contact us. This helps us distinguish a technical correction, a payment question and a privacy request. We may ask for clarification or refer a payment matter to the seller identified on the receipt. An informal conversation does not prevent you from pursuing a legal remedy within an applicable time limit.

Your local mandatory protections may apply even where these terms specify the operator’s governing law. We do not require you to use a foreign arbitration scheme merely because you opened a free editor. Changes to these terms will identify an updated date; if a material change needs additional notice or consent, that requirement applies. A later version does not retrospectively erase a remedy relating to an earlier transaction. For changes concerning personal information, consult privacy updates and contact as well.

22. How this agreement is interpreted

These terms, the policies they refer to and the specific offer confirmed for a purchase govern the relevant service relationship. If a mandatory rule of law conflicts with a provision, that rule prevails. If a provision cannot be enforced, the remaining provisions continue to apply where lawful.

Not enforcing a provision on one occasion does not prevent lawful enforcement later. Any transfer of the service or its contractual obligations must respect your applicable rights and data-protection requirements. These terms do not create an employment, partnership or agency relationship between you and us.

Dispute handling is described in the applicable-law section. These terms do not impose a foreign arbitration procedure or remove a court or regulator remedy that you are entitled to use.

Specific offers and the continuing agreement

A separate written agreement can govern an expressly agreed additional service. In the ordinary product, the plan shown at checkout and the policies incorporated into that offer identify what you buy. A sample CV, a design demonstration or a statement made by the AI assistant does not override the confirmed offer. A delay in responding to a message does not signify acceptance of new conditions proposed in that message.

If an event outside reasonable control interrupts a feature, the availability provisions apply without removing mandatory consumer remedies. A lawful transfer of the service must respect applicable obligations concerning existing purchases and personal information. You may contact us if you need clarification about which terms applied to your purchase. The agreement should be read as a whole, including the linked Privacy Policy and Refund Policy, rather than treating a single sentence as permission to avoid another person’s rights or a product security control.

23. Contact

For questions about these terms, your account or a purchase, contact:

Service
OMG Resume
Operator
Qalbinatore
Location
Bangladesh

For a payment processed by Paddle, you can also use the link in your receipt or Paddle Buyer Support.

Choose the relevant request

For an editor or import issue, include the document reference, affected feature and error message. For a billing question, include the purchase email and receipt reference. For a request concerning personal information, follow Making a privacy request. We may need to verify ownership before discussing private account records.

You can return to the homepage, review plans and pricing or open your workspace through these links. Product instructions do not require sending a password or full payment-card details to support. If another website claims to represent OMG Resume, check the destination carefully before sharing information.